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Medium
Score: 22Team Search
“Users search 4.2 times avg before finding their team”
The Problem
The search experience requires multiple attempts to find the right team. This suggests fuzzy matching could be improved.
Evidence
Avg Searches Before Success
4.2
Zero Result Searches
12(target: 5)
Suggested Fix
Category
UX Change
Estimated Effort
Medium (8-16 hours)
Recommendations
- Improve fuzzy matching algorithm
- Add search suggestions/autocomplete
- Show recent searches
Users Impacted
650
25% of active users
Status
Current
Open
Detected1/29/2026
Severity Breakdown
Severity Score35%
Frequencydaily