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High
Score: 52

Roster Import

89 rage clicks detected on "Map Columns" button this week

The Problem

Users are rage-clicking the Map Columns button in the roster import flow. This indicates frustration with the column mapping interface. 23% of imports fail on first attempt.

Evidence

Rage Clicks
89
First Attempt Failure
23(target: 10)

Suggested Fix

Category

Education / Onboarding

Estimated Effort

Medium (8-16 hours)

Recommendations
  • Add inline help explaining column mapping
  • Implement auto-detection for common column names
  • Add a guided wizard mode

Users Impacted

120

8% of active users

Status

Current
Investigating
Assigned toKevin
Detected2/2/2026

Severity Breakdown

Severity Score72%
Frequencyweekly