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High
Score: 52Roster Import
“89 rage clicks detected on "Map Columns" button this week”
The Problem
Users are rage-clicking the Map Columns button in the roster import flow. This indicates frustration with the column mapping interface. 23% of imports fail on first attempt.
Evidence
Rage Clicks
89
First Attempt Failure
23(target: 10)
Suggested Fix
Category
Education / Onboarding
Estimated Effort
Medium (8-16 hours)
Recommendations
- Add inline help explaining column mapping
- Implement auto-detection for common column names
- Add a guided wizard mode
Users Impacted
120
8% of active users
Status
Current
Investigating
Assigned toKevin
Detected2/2/2026
Severity Breakdown
Severity Score72%
Frequencyweekly